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  • How to

    Wear and change the wearing style

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    Change the ear cushions

  • Jabra Biz 2400 USB headset

    How to use with softphone

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    Keep your headset working

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Accessories

  • Jabra Biz2400II Clothing Clips

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  • Jabra Biz2400II Headband Cushions

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  • Jabra Headset Hanger PC

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  • Pouch for Jabra Biz 2300

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  • Jabra Biz2400 Headband

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  • Jabra Biz 2400 II Leatherette Ear Cushion (Medium)

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  • Jabra Biz 2400 II Leatherette Ear Cushion (Large)

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  • Jabra Biz 2400 II Foam Ear Cushions (Large)

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  • Jabra Neoprene Pouch

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  1. Jabra Biz 2400

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  • Bluetooth vs. DECT
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  • What is Spatial Sound?

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Document
User manual
Language
  • FinnishFinnish
  • CzechCzech
  • EnglishEnglish
  • JapaneseJapanese
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Type
pdf
Size
4.3 MB
Download
Document
Quick start guide
Language
EnglishEnglish
Type
PDF
Size
4.1 MB
Download
  • All categories
Do I have audio and call control on my Jabra device when I use it with computer softphones on the Linux operating system?
Do Jabra headsets protect my hearing?
How do automatic firmware updates work in Jabra Direct?
How do I change the level of audio protection on my Jabra headset using Jabra Direct?
How do I find the firmware version of my Jabra device using Jabra Direct?
Showing 5 of 47
File
Firmware
Platform
WindowsWindows
Language
EnglishEnglish
Release date
2015/12/01
Version
1.45
Download
Release note
File
Jabra Direct
Platform
macOSmacOS
Language
EnglishEnglish
Release date
2026/02/12
Version
6.27.03702
Download
Release note
  • Release date:

    October 10, 2014
    Release version:1.45

    Details

    • Fixed issue with volume control synchronization on Windows 8 & 10
    • Stability improvements on Windows 8 & 10 platforms
  • Release date:

    Release version:1.42

    Details

    SW version 1.42

    Support for USB 3.0 ports

  • Release date:

    Release version:1.41.0

    Details

    SW version 1.41.0

    This is the official SW release for:

    Biz 2400 USB with the following product numbers

    • 2499-829-104
    • 2499-829-105
    • 2496-829-104
    • 2496-829-105
    • 2499-823-104
    • 2499-823-105
    • 2496-823-104
    • 2496-823-105

    No known issues in this software.

    Version 1.41.0 fixes

    • Improved stability
    • Option to disable functions through Jabra Direct

    Jabra Direct

    Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Biz 2400 USB by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

    Jabra Xpress

    Future proof your Jabra USB audio device investment. Install and update multiple Jabra Biz 2400 USB within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history