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  • Jabra Evolve2 50/55 Ear Cushion (1 pair)

    x xxx,xx xx(x xxx,xx xx x xxx xxx)
  • Jabra Evolve2 55 Deskstand (cable no included)

    x xxx,xx xx(x xxx,xx xx x xxx xxx)
  • Jabra Evolve2 55 Carry Pouch (10 pieces)

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

This product is compatible with the following devices or systems

  • Softphone:


    Compatible

  • Mobile/Tablet:


    Compatible

  • Deskphone:


    Not compatible

  • Compatibility Guide


    Find the right headset for your device

  1. Jabra Evolve2 55

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  • Bluetooth vs. DECT
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  • What is Spatial Sound?

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Document
Data sheet
Language
  • Chinese SimplifiedChinese Simplified
  • DanishDanish
  • GermanGerman
  • EnglishEnglish
  • SpanishSpanish
  • FrenchFrench
  • JapaneseJapanese
  • DutchDutch
Type
pdf
Size
1.1 MB
Download
Document
Network interfaces and services
Language
EnglishEnglish
Type
pdf
Size
41.1 KB
Download
  • All categories
How do I pair my Jabra Evolve2 55 with my mobile device?
How do I mute/unmute the microphone on my Jabra Evolve2 55?
How do I pair or re-pair a Jabra Bluetooth device with the Jabra Link Bluetooth adapter using Jabra Direct?
How do I manually update the firmware on my Jabra device using Jabra Direct?
How do I manually reset my Jabra Evolve2 55 to the default settings?
Showing 5 of 130
File
Firmware
Platform
WindowsWindows
Language
MultilingualMultilingual
Release date
2025/07/28
Version
1.5.0
Download
Release note
  • Release date:

    July 28, 2025
    Release version:1.5.0

    Fixed:

    • Random reboot when used with certain Odigo contact center solutions.

    Security Updates:

    • Upgraded Bluetooth encryption to 128-bit key length.

     

    Note: This update may not be compatible with older Bluetooth devices when connected directly. Where possible it is recommended to use the supplied Jabra Link Bluetooth adapter for optimal compatibility.

    A security mandate requires that Bluetooth encryption is not permitted to be negotiated below a 128-bit key length.

  • Release date:

    August 01, 2023
    Release version:1.2.13

    Details

    • Updated: microphone performance in the beginning of call 
    • Fixed: mute synchronization may fail during incoming call if boom arm was rotated to mute state
    • Performance and stability improvements

  • Release date:

    March 31, 2023
    Release version:1.1.6

    Details

    • First public release
Complete release history