Get support for Jabra Evolve2 55

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FAQs

How do I mute/unmute the microphone on my Jabra Evolve2 55?

How do I pair or re-pair a Jabra Bluetooth device with the Jabra Link Bluetooth adapter using Jabra Direct?

How do I manually turn off/on voice guidance on my Jabra Evolve2 55?

How do I pair my Jabra Evolve2 55 with my mobile device?

How do I manually reset my Jabra Evolve2 55 to the default settings?

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Firmware and software

Latest release notes

Release date:
July 28, 2025
Release version:1.5.0
Fixed:
- Random reboot when used with certain Odigo contact center solutions.
Security Updates:
- Upgraded Bluetooth encryption to 128-bit key length.
Note: This update may not be compatible with older Bluetooth devices when connected directly. Where possible it is recommended to use the supplied Jabra Link Bluetooth adapter for optimal compatibility.

A security mandate requires that Bluetooth encryption is not permitted to be negotiated below a 128-bit key length.
Release date:
August 01, 2023
Release version:1.2.13
Details

• Updated: microphone performance in the beginning of call
• Fixed: mute synchronization may fail during incoming call if boom arm was rotated to mute state
• Performance and stability improvements
Release date:
March 31, 2023
Release version:1.1.6
Details
- First public release

Complete release history

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Accessories

This product is compatible with the following devices or systems

Softphone:

Compatible
Mobile/Tablet:

Compatible
Deskphone:

Not compatible
Compatibility Guide

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